Service and Support is provided directly by the Pharmacy Systems Support Team at Nottingham University Hospitals NHS Trust

We monitor the web server and databases and provide telephone and email support to all our customers Monday to Friday 8:30-5:30pm.

In addition to this our Web Host works 24/7/365 and our dedicated managed server is in one of the most advanced environments in the country. This means that often problems will be resolved before we even notice with the host offering us a SLA of over 99.9%